When you interact with us through the Site or Services, we may collect and process Personal Information and other information from you, as further described below:
Personal Information That You Provide Through the Site. We collect Personal Information from you when you voluntarily provide such information. This Personal Information is required to transact business, to communicate with you, verify your identity and fulfill legal and regulatory requirements. The types of Personal Information we collect and share depends on the product or service you have with us. This information may be collected when you:
Non-Identifying Information. As is the case with most websites, when you visit the Site or interact with RealtyShares through the Site or Services (and whether or not you register for access to the Services), we receive, automatically track and store certain non-identifying information about you, including but not limited to:
This information, which may be collected passively using various technologies or through other means, cannot be used to specifically identify you. RealtyShares may store such information itself or such information may be included in databases owned and maintained by RealtyShares affiliates, agents or service providers. The Site may use such information and pool it with other information for administrative purposes, to assess the usage, value and performance of our products and services, to improve your experience with the Services and to track, for example, how our Users use and interact with the Services.
Also, in an ongoing effort to better understand and serve the users of the Site and Services, RealtyShares often conducts research on its customer demographics, interests and behavior based on the Personal Information and other information provided to RealtyShares by Issuers and Users. RealtyShares may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.
Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent this or to notify you each time a cookie is sent. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different browsers. By blocking or deleting cookies used on our Site or Services, please note that you may not be able to take full advantage of our Services. Therefore, we recommend that you leave cookies turned on because they allow you to take advantage of some of the Site's features.
Also, if you provide Personal Information in order to obtain access to the Services, we will use your Personal Information to provide you with access to such services and to monitor your use of such services. We also may obtain information about you from third party sources to verify your identity so we can properly process your requests and prevent fraud.
Regarding email contact with and from RealtyShares, please keep in mind the following: (i) we will send you email relating to your personal transactions but will keep these emails to a minimum; (ii) you will receive certain email notifications (forwarded messages, etc.) for which you may opt-out; (iii) we may send you service-related announcements on rare occasions when it is necessary or proper to do so; (iv) if you email us directly, we may email you back and keep records of all correspondence; and (iv) we may send you emails from time to time letting you know about special promotions, featured investments and other RealtyShares news. It is your responsibility to ensure that you maintain a current email address with RealtyShares, and notify us if there are any changes.
RealtyShares limits the sharing of your Personal Information and strives to keep your Personal Information private and confidential. We do not sell, license, lease or otherwise disclose your personal information to any unaffiliated third party for any reason, except as follows:
In addition to the above, we may need to share your information in continuance of the transaction for which you have voluntarily utilized our services. The ways in which we share that information immediately follows.
Potential Disclosure of Subscriber Information to Related Transaction Parties; Ongoing Compliance with Governmental Requirements. The real estate company(ies) sponsoring an investment project (collectively, the “Sponsor”), lenders relating to the investment project, or other parties involved with the investment and related transactions (collectively, “Related Transaction Parties”) may require that RealtyShares, the Manager, or any of their respective affiliates provide such Related Transaction Parties with the names, investment amounts, and other information regarding the various investors in a financing offering, notwithstanding the usual privacy policies of RealtyShares or any of its affiliates. You hereby expressly consent and agree that any of RealtyShares, the Manager or any of their respective affiliates may provide such information (which may include, without limitation, Social Security numbers or similar identifying information, evidence of your qualification as an “accredited investor,” or other information related to your involvement with an investment project) to any such Related Transaction Parties requiring such information as part of the consummation of, or continued participation in, the investment project or the related transactions contemplated hereunder, as RealtyShares or any of its affiliates may deem appropriate in its or their sole and absolute discretion.
The Department of the Treasury, the Internal Revenue Service, and other governmental authorities may from time to time impose certain compliance or reporting requirements that may require RealtyShares or any of its affiliates to request from you additional financial or personal information. These regulations, including (without limitation), the PATRIOT Act and the Foreign Account Tax Compliance Act, may require increased due diligence, compliance activity, or reporting on the part of RealtyShares or any of its affiliates. You hereby warrants that you will, upon request, supply to RealtyShares or any of its affiliates all information reasonably necessary or advisable to carry out such functions or requirements.
The Security of your User Information is important to us, and we take commercially reasonable steps to safeguard such information. These steps and procedural safeguards are in line with industry standards and practices and include:
However, despite these efforts, please note that RealtyShares cannot ensure or guarantee the security of your User Information nor do we make any representation or warranty regarding the security of your account. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on or through the Site and the Services in the event of a security breach. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
You are solely responsible for helping us to maintain the accuracy and completeness of your personal and other information. We urge you to review your information regularly to ensure that it is correct and complete. If you believe that any of your information is incorrect, please contact us at firstname.lastname@example.org.
You may, of course, decline to share any or all of your Personal Information with us or ask us to delete your Personal Information from our systems at any time, in which case we may not be able to provide to you some of the features and functionality found on or through the Site and the Services (see below section regarding Right To Opt-out).
Additional Accreditation Verification Measures. In addition to the information you provide to us, under certain circumstances, federal law may require RealtyShares or any of its affiliates to take additional steps to verify that you are an “accredited investor.” If such circumstances apply to the offering of certain securities in which you would like to invest, you agree to utilize an independent third-party verification provider, which may be VerifyInvestor.com (“VI”) or such other service provider as RealtyShares may from time to time utilize for such purpose, to verify your status as an accredited investor. You understand that VI or such other provider may contact you directly in such instance, and you agree to promptly work with VI or such other provider to complete the verification process. RealtyShares or an affiliate will pay the service provider's fees and costs for this service. RealtyShares will not share with you the information received from VI or such other service provider regarding you or your status as an accredited investor unless such information is the basis for RealtyShares or an affiliate declining to accept your investment subscription.
We will retain your User Information for as long as your account is active or as needed to provide you services, and we may continue to retain such User Information beyond your active use of the RealtyShares platform. You may modify or delete the Personal Information you have provided to us by logging in and updating your account. We may, however, retain certain information as required by law or for necessary business purposes.
Please keep in mind that any information you post on portions of the Site or Services that are open to the public, including but not limited to our blog, will be public information available to anyone. Information that you provide in these areas may be read, collected and used by others who access them. Accordingly, you should exercise caution when deciding to disclose your personal information in these areas. To request removal of your personal information from these publicly accessible areas, contact us at email@example.com. In some cases, we may not be able to remove your personal information and we will let you know if this is the case and why.
The Services may be accessed and/or used by Users located outside the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States and by providing your personal information on or through the Services you consent to that transfer.
Your access to and use of this Site is subject to the Terms of Service.